Your business, answering on WhatsApp and Telegram. Day and night.

Heyozo replies to your customers in Arabic and English, takes orders and bookings from your own catalog, and hands the chat to your team the moment a person is needed.

Book a demo See how it works
  • Official WhatsApp Business Platform
  • Your number stays yours
  • Arabic and English from day one
  • Telegram too, through your own bot
Blue Spring Wateronline

Hi, I need 5 cartons of 500 ml water for tomorrow

Ahlan Khalid! 5 cartons of 500 ml at 72 AED = 360 AED. Delivery tomorrow to Al Barsha, 4–6 pm. Shall I confirm?

yes confirm 👍

Done. Order #A-1042 is confirmed. I’ll message you when the driver is on the way.

can I get 20% off next time?

Handed to the team · discount request

What’s slowing you down?

Pick the one that sounds most like your week, and see how Heyozo handles it.

Selling and delivering

Booking appointments

Consultations

It does the work your front desk does on WhatsApp and Telegram

Takes orders from your real catalog

Prices, stock and coupons come from your catalog, never made up. Customers can ask where their order is at any time and get the real status.

Books appointments without clashes

Customers book, move or cancel. Heyozo only offers times that are free in your calendar, so nobody is double-booked.

Knows when a person should answer

Complaints, refunds, discount requests and unusually large orders go straight to your team, with the whole conversation, and the customer is told someone is on it.

  • Arabic, English and ArabiziAnswers in the customer’s own style, and understands voice notes.
  • Campaigns people agreed toCustomers opt in by scanning a QR code, on WhatsApp or Telegram. Offers go only to those who said yes.
  • A live dashboard of your ownEvery conversation, order and customer, at yourname.heyozo.com.
Heyozo Go

Your team hears about it the moment it matters

Heyozo Go is the app for you and your staff. When the assistant hands a chat to a person, takes an order or books an appointment, your phone tells you, so no customer waits for someone to notice.

  • Chats that need a personAn alert as soon as a customer needs your team, and again if they write while they wait.
  • Bookings and ordersNew bookings, the ones waiting for your OK, and every order the assistant takes.
  • You choose what ringsSwitch each kind of alert on or off, phone by phone.
Download for Android

iPhone: coming soon to the App Store.

9:41Thursday
Heyozo Go · nowFatima needs a personTwo bottles arrived cracked, asking for a refund
Heyozo Go · 4mNew order A-1042Khalid · 360 AED · delivery tomorrow
Heyozo Go · 12mAppointment to confirmSite survey with Omar, Thu 15:30

Built for the way your industry sells and books

Pick your industry to see what Heyozo takes on, and what always goes to your team.

Example scenario

“Orders come in on WhatsApp while every driver is on the road.”

Business
Water delivery company · Dubai
The problem
Customers order, ask about coupon balances and change delivery days in the same chat, and the office answers each one by hand.
What Heyozo does
  • Prices from your catalog
  • Orders and order status
  • Prepaid coupon books
  • Delivery schedule
  • Opt-in campaigns
Handed to your team
Discount requests, damaged bottles and unusually large orders.

More about Heyozo for Water delivery

An example. Your own setup is agreed with you in the demo. Book a demo for your industry

What changes when Heyozo answers

Example rollout

A water company that stopped taking orders by phone

Water delivery company · Dubai

Before

Drivers and the office took orders by call and WhatsApp, and coupon balances lived in a spreadsheet.

With Heyozo

  • Customers order and check coupon balances on WhatsApp, any time of day.
  • Each confirmed order lands on the next day’s van list.
  • Offers go only to customers who opted in.

Still with your team: discount requests, damaged bottles and large orders.

Example rollout

A dental clinic that takes bookings after hours

Dental clinic · Dubai

Before

Evening and weekend messages waited until morning, and reception spent the first hour calling patients back.

With Heyozo

  • Patients book, move or cancel from the clinic’s real diary, in Arabic or English.
  • Treatment prices come from the clinic’s own price list.
  • Reception starts the day with bookings already in the calendar.

Still with your team: clinical questions, emergencies and complaints.

Example rollout

A brokerage that reaches portal leads the same night

Real estate brokerage · Dubai

Before

Leads that arrived after 6 pm waited for an agent the next day.

With Heyozo

  • Questions about a listing get its real price and status.
  • Viewings are booked straight into the agent’s calendar.
  • The agent gets the whole chat with the viewing, ready to follow up.

Still with your team: negotiation, offers and contracts.

Getting started

  1. Tell us about your businessWhat you sell or book, your prices, and how you like to speak to customers.
  2. We connect your WhatsApp number and Telegram botThrough the official WhatsApp Business Platform and Telegram's Bot API. The number and the bot stay yours.
  3. Heyozo starts replyingYou see every chat in your dashboard and can step in whenever you like.

See it answer your own customers

A 20-minute demo, with your products in the chat.

Book a demo

Go to your dashboard

.heyozo.com